Director Media & Entertainment Sector Coverage Lead, AMS - All, GA

  • DXC Technology
  • 1 Baltimore Pl NW #403, Atlanta, GA 30308, USA
  • May 18, 2018
Full time

Job Description


Job Description:

Services General Management is accountable for the company's financial performance and client business outcomes. Manages client relationships and acts as a trusted advisor, thought leader and general manager to grow the business through sales. Develops a client-centered agenda (plan), improves the financial quality of the account[s] (grow), harnesses innovations to meet contractual commitments (deliver) and provides the leadership that aligns teams and holds members accountable for results (lead). Provides pan-company leadership working across the company and with customers as one unified company account team (lead). Use of this job family is restricted: must own an account, sub-region/region P & L. (Note: The Account Executive has ultimate responsibility for the account. A leader that manages a portion of a large account is referred to as an Account Manager and reports directly or matrixed to an Account Executive.)

Responsibilities:

  • Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP).
  • Leads, coordinates, and manages the long-term, consultative, C-suite client relationship to become the client's trusted advisor.
  • Establishes and manages, a program to achieve client service excellence.
  • Presents pan-company Portfolio.
  • Meets or exceeds financial commitments.
  • Exercises responsibility for growing company's year over year share of wallet and shareholder return.
  • Delivers technological and service delivery innovations that reduce costs and delight customers.
  • Delivers on the company's contractual commitments, technical or process innovations, reduces costs and delight customers.
  • Enforces a change management mechanism for requests outside the agreed scope.
  • Ensures a strong governance framework and meeting cadence within the company and between the company and the customers.
  • Leads all employees who provide services to the client, either directly or indirectly.


Education and Experience Required:

  • Bachelor's Degree or equivalent, MBA or equivalent preferred 12 plus years account management or business management, including sales.
  • Experience leading global and matrixed teams IT industry required and vertical industry preferred.
  • P & L, sales and risk management skills required.
  • Successfully led sales transactions.


Knowledge and Skills:

  • Management Skills Consultative sales skills.
  • Financial Acumen Knowledge of IT Industry, including trends and competitors In depth knowledge of vertical industry.
  • General Change Management skills.
  • Strong communication skills.