Technical Helpdesk Representative

  • DXC Technology
  • Montgomery, AL, USA
  • Nov 27, 2018
Full time Help Desk Specialist

Job Description

Responsibilities:

  • Participates productively as member of team.
  • Completes general tasks.
  • Accepts instruction and direction to complete basic assignments from leadership and peers.
  • Identifies and escalates questions or issues.
  • Complies with contractrequirements, business unit rules and related industry and legal regulations.

Education and Experience Required:

  • High School Diploma or equivalent; may hold 2 year post-high school Degree.
  • Typically, 0-1 year of working experience.

Knowledge and Skills:

  • Some prior office or clerical experience.
  • Ability to receive and act on clear concise instructions from leadership.
  • Basic PC (personal computer) skills as required by the work unit.
  • Ability to use the telephone for business purposes.
  • Ability to follow procedural guidelines.
  • Good written and verbal communication.