Are you an experienced, passionate pioneer in technology? An industry solutions professionalwho wants to work in a collaborativeenvironment.As an experienced Corporate Apps + Operations – EBS WMS Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.
Work you’ll do/Responsibilities
Engagement involves setting up managed services across application, infrastructure, network, and service desk. The scope of the work includes L1 and L2 support. This project is for a large distributor in the United States.
The Enterprise Operations as a Service Offering addresses our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.
+ Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ At least 3 years of experience in Warehouse Management domain preferably in Manhattan WMOS application support.
+ Should have experience in configuration and support of Manhattan WMS.
+ Should have experience working in various inbound and outbound functionalities of Manhattan WMS.
+ Experience in providing L1 &L2 support of Manhattan WMOS application running in Client’s distribution Centers.
+ Experience working with SQL and any Ticket system.
+ Should proactively lead crisis calls and ensure rapid closure of all priority issues.
+ Should be able to guide the offshore team to address critical complex production issues.
+ Co-ordinate with client and end-users to provide end to end solutions for the production incidents.
+ Experience supporting products in production using observability and alerting.
+ Basic domain knowledge in Supply Chain space.
+ Strong Analytical skills.
+ Excellent client facing and communication skills
+ Comfortable working in a fast-paced, service -oriented environment.
+ Experience and desire to work in a Global delivery environment.
+ Previous experience on working in onsite and offshore coordination
+ Limited immigration sponsorship may be available
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.