Customer Service Coordinator

Posted 1 month ago by Robert Half
Clifton Park, NY
Application ends: December 29, 2022
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Job Description

Description If you like the idea of working in a dynamic, rapidly-changing call center, you might be interested in this Customer Service Representative position via Robert Half. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This Customer Service Representative job is long-term contract / temporary to hire, and located in Clifton Park, New York.

What you get to do every day

– Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

– Manage and place incoming telephone calls

– Field and send out send written business correspondence

– Offer friendly, accurate customer service in a timely fashion Requirements – Proven knowledge of Inbound Telephone Calls

– SAP experience

– Strong familiarity with Microsoft Office Suites

– Multi Task experience

– Foundational knowledge in Build Strong Relationships

– Customer service experience

– Well-founded grasp of Inbound Sales

– Experience using Microsoft Office

– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

– Excellent written, verbal and social communication skills

– Excellent customer service and office administrative skills

– Ability to navigate multiple computer systems, applications, and utilize search tools to find information

– Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– Experience performing extensive research to resolve complex customer inquiries

– achievement oriented, positive attitude and an approach to work rooted in professionalism

– Comfort and confidence when interacting with internal and external partners and clients/customers

– 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .