Customer Service Representative

Posted 3 weeks ago by Robert Half
North Canton, OH
Application ends: March 1, 2023
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Job Description

Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work in the growing Manufacturing industry. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This could be the North Canton Nt, Ohio Customer Service Representative position you’re looking for, if you’re available for a long-term contract / temporary to hire engagement. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.

What you get to do every day

– Be a part of business development by by actively cross-selling and referring customers

– Provide accurate, friendly customer service in a timely fashion

– Field and send out send written business correspondence

– Manage incoming telephone calls Requirements – Strong communication and interpersonal skills

– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

– Ability to navigate multiple computer systems, applications, and utilize search tools to find information

– 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired

– Customer service and office administrative skills

– Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– Demonstrated talents in communicating and interacting with clients/customers, both internal and external

– A consistently positive approach to your work that is rooted in a businesslike professionalism

– Comprehensive knowledge of customer service

– Strong familiarity with data entry

– Proven knowledge of communication

– Foundational knowledge in Microsoft Excel

– Superior Customer Service experience

– SAP experience preferred

– Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

We are looking for a service ‘champion’ who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don’t hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .