A client in North Houston is looking for a Customer Service Rep on a long term, possible contract to hire basis. Must have excellent communication and data entry skills with good knowledge of Excel. Any logistics or SAP experience is a plus! If you are interested and qualified, please apply today!
Requirements – Proven computer skills
– Excellent customer service and office administrative skills
– Customer service experience
– Microsoft Excel experience preferred
– Excellent oral and written communication skills
– Experience performing extensive research to resolve complex customer inquiries
– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
– Strong proficiency in Excel and other Microsoft Program skills
– Supportive, positive attitude with a professional demeanour applied to all tasks
– Demonstrated ability to interact effectively with internal and external partners and clients/customers
– Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
– 2+ years’ experience of demonstrated performance in a goal-driven & customer-focused environment preferred
We are looking for a service ‘champion’ who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don’t hesitate to contact us today
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