Customer Service Representative

Posted 3 weeks ago by Robert Half
Houston, TX
Application ends: March 1, 2023
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Job Description

Description

A client in North Houston is looking for a Customer Service Rep on a long term, possible contract to hire basis. Must have excellent communication and data entry skills with good knowledge of Excel. Any logistics or SAP experience is a plus! If you are interested and qualified, please apply today!

Requirements – Proven computer skills

– Excellent customer service and office administrative skills

– Customer service experience

– Microsoft Excel experience preferred

– Excellent oral and written communication skills

– Experience performing extensive research to resolve complex customer inquiries

– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

– Strong proficiency in Excel and other Microsoft Program skills

– Supportive, positive attitude with a professional demeanour applied to all tasks

– Demonstrated ability to interact effectively with internal and external partners and clients/customers

– Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– 2+ years’ experience of demonstrated performance in a goal-driven & customer-focused environment preferred

We are looking for a service ‘champion’ who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don’t hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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