Customer Service Representative

Posted 2 months ago by Robert Half
Rockleigh, NJ
Application ends: December 29, 2022
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Job Description

Description If you love building solid customer relationships and want to work in the growing High Tech – Electronics industry, you might be the Customer Service Representative Robert Half is looking for. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. If you’re looking for a long-term contract / temporary to hire position in Rockleigh, New Jersey, this Customer Service Representative opportunity could be for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

Key responsibilities

– Handle incoming telephone calls

– Field and send written business correspondence

– Give exceptional customer service in a timely fashion

– You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements – Comfort and confidence when interacting with internal and external partners and clients/customers

– Excellent problem solving skills in Microsoft Office applications

– Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– 2+ years’ experience of demonstrated performance in a goal-driven & customer-focused environment preferred

– Excellent verbal, written, and social communication skills

– Strong customer service and office administrative skills

– No stranger to performing extensive research to resolve complex customer inquiries

– Comprehensive knowledge of customer service

– Order Fulfillment experience

– Expertise in order entry

– SAP experience preferred

– Critical thinking, problem solving, ability to work independently

– Proven computer skills

– A consistently positive approach to your work that is rooted in a businesslike professionalism

We are looking for a service ‘champion’ who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don’t hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .