Customer Service Representative

Posted 2 months ago by Robert Half
Chicago, IL
Application ends: December 29, 2022
Apply Now

Job Description

Description

This Customer Service Representative position in the Manufacturing field via Robert Half is perfect for someone who likes the idea of working in a dynamic, stable hybrid work environment. Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. This permanent Customer Service Representative position in Chicago, Illinois could be perfect for you!

Recruiter: Connie Stathopoulos

Responsibilities

• Interacts with Sales managers to receive inquiries and purchase orders from customers

• Creates orders in SAP system and ensures transmission to all parties

• Works closely with the technical staff to ensure technical specs of orders are entered accurately on orders

• Supports other departments to ensure a cohesive work environment in order to satisfy customer requirements

• Gathers and forwards proper shipping documentation within the US, Canada, and Mexico

• Coordinates shipping with logistics staff to ensure a timely delivery and customer satisfaction.

• Responsible for ensuring that customers receive invoices for shipments in a timely manner

• Tracks and monitors inventory levels to reduce stock, and other special projects

Requirements

Minimum Requirements:

• Bachelor’s degree

• ERP experience

• Proficient in Microsoft Office software, especially Excel

• Strong interpersonal skills

• Hybrid Work Environment (Office/Remote)

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer ), we want to hear from you now. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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