Desktop Support Analyst

Posted 3 days ago by Robert Half
Dorchester, MA
Application ends: December 29, 2022
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Job Description


needs to hire a temporary Computer/Network Technician for their Dorchester, MA office. This is a fully onsite role, and the address is 35 Freeport Way, Dorchester, MA 02122. Car is required because there is occasional travel to Roxbury and Hype Park locations. Using the MBTA during work is just not that reliable so they would prefer candidates with cars. If this becomes an issue I can re-visit this with them but need a car for now. This is a temporary position for 3+ months with the possibility of extension. The Computer/Network Technician is similar to IT Support or Desktop Support. Responsibilities include end user support, hardware support (laptops, desktops, printers, etc.), using the ServiceNow ticketing system, some Windows/Office 365 support, basic network troubleshooting (wi-fi, LAN/WAN), and more. Okay with 1-3 years of experience. Do not need a high-level Desktop Support Engineer or System Admin but also need someone with some technical support experience either help desk, desktop, deskside or network support. Need a baseline of technical support experience and good customer service. The hours will be 9-5 or 830-5 with 30 mins lunch. 3 months+ contract that might go longer, not sure about the possibility for conversion.


-1-3 years of Help Desk/Desktop/Deskside/Network Support experience

-Windows (examples: Windows 7, 10 or 11,

-Office 365, Outlook, Windows servers, etc.,

-Customer service

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