Desktop Support Analyst

Posted 4 days ago by Robert Half
New Castle, DE
Application ends: April 29, 2023
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Job Description


Desktop Support Technician candidates will be interested in Robert Half’s new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the New Castle, Delaware, area.

What you get to do every single day:

– Fix computer problems, and recommend appropriate action/solutions

– Provide computer desktop support in accordance with established policies and procedures

– Match hardware repairs with the appropriate vendors

– Be in contact regularly and effectively with ticket submitters

– Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

– Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

– Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


– Deep understanding of Desktop Support

– Basic Network Troubleshooting experience preferred

– SAP Business Planning and Consolidation (BPC) Software experience desired

– EDI experience preferred

– Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

– 2+ years of desktop support or other related experience

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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