Help Desk Analyst

Posted 3 days ago by Robert Half
Bensenville, IL
Application ends: December 29, 2022
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Job Description

Description Help Desk Analysts apply to Robert Half’s new job opening. The position is with a growing company, looking for someone who will support local and field users. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Bensenville, Illinois area and is a long-term contract / contract / contract / temporary to full-time opportunity.

What you get to do every single day

– Diagnose recurring technical issues and implement solutions to address the root of the problems

– Independently investigate and implement solutions to technical issues

– Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

– Answer and follow up on technical help tickets submitted via phone, email, and walk-ups Requirements – Ability to simplify complex problems and build solutions

– Good understanding of IT support ticketing systems

– Deep understanding of Chromebook

– Proven knowledge of VMware

– Comprehensive knowledge of Desktop Support

– Active Directory experience

– End-User Support experience required

– Foundational knowledge in Computer Imaging

– Proven experience in installing and configuring operating systems, networked and local printers, and business applications

– User administration and bug fixing in a client-server environment

– Firm grasp of basic networking concepts

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .