Help Desk Analyst

Posted 6 days ago by Robert Half
Houston, TX
Application ends: December 29, 2022
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Job Description

Description If you want to work at a growing company, apply for Robert Half’s Help Desk Analyst job, where you will support local and field users. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Houston, Texas area and is a permanent opportunity.

Your responsibilities

– Provide service on technical help tickets submitted via phone, email, and walk-ups

– Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

– Independently investigate and implement solutions to technical issues

– Diagnose recurring technical issues and implement solutions to address the root of the problems Requirements

– Familiarity with basic networking concepts

– Strong problem solving and analytical skills

– Strong familiarity with Cisco CCNA

– Command of Vessels highly desired

– MS Windows 10 experience desired

– Experience installing and configuring operating systems, networked and local printers, and business applications

– Working knowledge of user administration and bug fixing in a client server environment

– Prior experience with IT support ticketing systems

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .