Help Desk Analyst

Posted 3 days ago by Robert Half
Fishers, IN
Application ends: December 29, 2022
Apply Now

Job Description

Description

If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half might have the job for you. We have a great opportunity for a creative with a talent for solving both routine and unique problems. In this position, you will support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in Fishers, Indiana the Help Desk Analyst opportunity is a long-term contract / temporary to hire role.

Your responsibilities

– Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

– Independently investigate and implement solutions to technical issues

– Pinpoint recurring technical issues and present solutions to address the root of the problems

– Help and follow up on technical help tickets submitted via phone, email, and walk-ups

Requirements – Apple Devices experience desired

– Printer Hardware experience highly desired

– Foundational knowledge in Windows Desktop

– Microsoft experience

– Imaging Equipment experience highly preferred

– Demonstrated knowledge of Ticketing System

– Practical knowledge of Desktop Imaging

– General familiarity with Networking

– Troubleshoot experience preferred

– Adeptness in Network Printers

– Background working with Imaging Devices

– Basic networking concepts

– Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

– Good understanding of IT support ticketing systems

– Experience in user administration and bug fixing in a client server environment

– Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .