Help Desk Analyst
Robert Half is looking for a Help Desk Analyst in an ever-changing, active environment with a company in the Education – University field. We especially want to hear from Hep Desk Analyst candidates with strong problem-solving skills and a passion for making effective change within an organization.
This position is will be 100% on-site for a top-tier client in St Louis, MO.
+ Independently investigate and implement solutions to technical issues
+ Offer IT support for operating systems, productivity software, and a variety of other applications used internally
+ Diagnose recurring technical issues and implement solutions to address the root of the problems
+ Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
+ Critical thinking, problem solving, ability to work independently
+ Comprehension of basic networking concepts
+ PC skills experience
+ Good understanding of IT support ticketing systems
+ Background in user administration and bug fixing in a client server environment
+ Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
Technology Doesn’t Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.