Help Desk Analyst

Posted 3 days ago by Robert Half
Fenton, MO
Application ends: December 29, 2022
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Job Description

Description

Help Desk Analyst

Robert Half is looking for a Help Desk Analyst that is passionate about responding and following-up on technical help tickets submitted via phone, email, or walk-ups. As a Help Desk Analyst, you will offer IT support for operating systems, productivity software, and a variety of other applications used.

This position is will be 100% on-site for a top-tier client in the Fenton, MO area of St. Louis, MO.

Responsibilities:

+ Diagnose recurring technical issues and implement solutions to address the root of the problems.

+ Independently investigate and implement solutions to technical issues.

+ Communicate with end-users on technical help desk tickets.

Requirements

Requirements:

+ Firm grasp of basic networking concepts

+ Background in installing and configuring operating systems, networked and local printers, and business applications

+ Command of Deskside Support

+ Microsoft Office 365 experience

+ End-User Support experience

+ Demonstrated knowledge of user administration and bug fixing in a client server environment

+ Experience with IT support ticketing systems

+ Ability to recognize, evaluate, and resolve problems effectively

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .