Help Desk Analyst

Posted 1 week ago by Robert Half
San Antonio, TX
Application ends: December 29, 2022
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Job Description

Description This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. Located in San Antonio, Texas, the Help Desk Analyst opportunity is a long-term contract / contract / temporary to permanent role.

Major responsibilities

– Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

– Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

– Independently investigate and implement solutions to technical issues

– Pinpoint recurring technical issues and present solutions to address the root of the problems Requirements – Experience with IT support ticketing systems

– Ability to simplify complex problems and build solutions

– User administration and bug fixing in a client-server environment

– 1+ years of prior experience

– Active Directory experience

– Foundational knowledge in Basic Troubleshooting

– Basic Troubleshooting experience highly desired

– Adeptness in Microsoft

– Comprehensive knowledge of Reset Passwords

– Command of Active Directory

– Experience installing and configuring operating systems, networked and local printers, and business applications

– Basic networking concepts

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .