Help Desk Analyst I

Posted 3 weeks ago by Robert Half
Marietta, GA
Application ends: March 1, 2023
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Job Description

Description

If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half might have the job for you. We need a creative with a talent for solving both routine and unique problems. Help support field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Marietta, Georgia area.

Your responsibilities

– Spot recurring technical issues and deploy solutions to address the root of the problems

– Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

– Independently investigate and implement solutions to technical issues

– Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

Requirements – Background in installing and configuring operating systems, networked and local printers, and business applications

– Prior experience with IT support ticketing systems

– Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

– Background in user administration and bug fixing in a client server environment

– Command of Imaging Devices

– Solid understanding of Active Directory

– Basic networking concepts

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .