Help Desk Analyst I

Posted 3 weeks ago by Robert Half
Metairie, LA
Application ends: March 1, 2023
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Job Description

Description Help Desk Technician Robert Half is partnering with a client seeking a Level 1 Helpdesk Technician in New Orleans. If you are a skilled Level 1 Technician, looking for a doorway to more in-depth roles, this may be the job for you!

Your responsibilities in this role – Independently investigate and implement solutions to technical issues

– Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

– Provide IT support for operating systems, productivity software, and a variety of other applications used internally

– Pinpoint recurring technical issues and present solutions to address the root of the problems Requirements What you bring to the role: – Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

– IT support ticketing system experience highly valued

– Solid understanding of Active Directory

– Microsoft Windows Server experience

– Hosted Microsoft Exchange experience preferred

– Foundational knowledge in Ticketing System

– User administration and bug fixing in a client-server environment

– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

– Comprehension of basic networking concepts

Call Mike White for Immediate Consideration!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly experience in job seekers to opportunities at great companies. We offer contract, contract / contract / temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more. Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/contract / contract / temporary professionals. ] © 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .