Help Desk Analyst
90% REMOTE, but must be located in Southern California for occasional onsite in Los Angeles
Salary: $65,000 – $74,000 + OT
Location: Los Angeles, Downtown
Core hours: Two options
+ Shift 1: 7am – 3pm PT Mon – Fri
+ Shift 2: 4am to 12pm PT Mon – Fri
Employment Type: Full Time, permanent placement
Benefits: 401k, health, dental, vision, FSA, Profit Sharing Plan, 10 days’ vacation, 5 sick days, paid holidays, monthly stipend towards parking or public transit
Robert Half is looking for a Help Desk Analyst I for a permanent employment opportunity based in Los Angeles, California. Apply for this position today if you have a can-do attitude and are looking to be part of a highly motivated team. The biggest part of this job is handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users.
This is a position for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment.
· For health and safety reasons this clients requires proof of vaccination against Covid-19
· 2+ years professional experience in Help Desk environment (troubleshooting 25-35 incidents per day)
· Microsoft Office Suite 2013/2016/2019/365
· Software Application troubleshooting – will be trained on commonly used applications if they don’t have this experience already
· Expert supporting Windows performance and connectivity issues
· Excellent customer service
PLEASE APPLY HERE AND CONNECT WITH CATHERINE HAMILTON AT ROBERT HALF ON LINKEDIN FOR IMMEDIATE CONSIDERATION
Technology Doesn’t Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.