Help Desk Analyst I

Posted 5 days ago by Robert Half
Philadelphia, PA
Application ends: December 29, 2022
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Job Description

Description Robert Half has an immediate need for a Help Desk Analyst. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Philadelphia, Pennsylvania area and is a long-term contract / contract / temporary opportunity. For immediate consideration, please call Kalie at (267) 668-2643.


Your responsibilities in this role: – Resolve technical help tickets submitted via phone, email, and walk-ups – Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally – Independently investigate and implement solutions to technical issues – Spot recurring technical issues and deploy solutions to address the root of the problems Requirements – IT support ticketing system experience desired – Excellent problem-solving skills – Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications – Familiarity with basic networking concepts – Solid understanding of Microsoft Windows 7 in an Active Directory environment – Expertise in Active Directory

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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