Help Desk Analyst I

Posted 3 days ago by Robert Half
The Woodlands, TX
Application ends: December 29, 2022
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Job Description


We need someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We’re looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk/ AV Technician position. Located in The Woodlands, Texas, the Help Desk Analyst opportunity is a long-term contract / temporary to hire role.

Key responsibilities

– Diagnose recurring technical issues and implement solutions to address the root of the problems

– Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

– Independently investigate and implement solutions to technical issues

– Solve technical help tickets submitted via phone, email, and walk-ups


– Good understanding of IT support ticketing systems

– Comprehension of basic networking concepts

– Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

– Background in user administration and bug fixing in a client server environment

– Solid understanding of Audio Video devices

– Expertise in Microsoft Office 365

– Proficiency in Connectivity Issues

– Critical thinking, problem solving, ability to work independently

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .