Help Desk Analyst I

Posted 5 days ago by Robert Half
Houston, TX
Application ends: December 29, 2022
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Job Description

Description Contact Robert Half if you want to become a Help Desk Analyst in an innovative and fast-paced work environment. This job is for a creative with a talent for solving both routine and unique problems. We need someone who can support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in Houston, Texas, the Help Desk Analyst opportunity is a long-term contract / temporary role.

Responsibilities

– Independently investigate and implement solutions to technical issues

– Spot recurring technical issues and deploy solutions to address the root of the problems

– Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

– Provide IT support for operating systems, productivity software, and a variety of other applications used internally Requirements – Solid understanding of End-User Support

– Background in user administration and bug fixing in a client server environment

– Basic networking concepts

– Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

– Ability to recognize, evaluate, and resolve problems effectively

– Experience with IT support ticketing systems

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .