Help Desk Analyst II

Posted 3 days ago by Robert Half
Jacksonville, FL
Application ends: April 29, 2023
Apply Now

Job Description


Robert Half is looking for several Tier 2 Help Desk resources to work onsite in Jacksonville, FL for a proven client. As a Tier 2 Help Desk Analyst you will deal with Outlook issues, not being able to access files, creating accounts in Active Directory, printer issues, etc.


– Solid understanding of Active Directory

– Strong familiarity with MS Windows 10

– Microsoft Outlook experience required

– 3+ years’ of experience supporting desktop/server operating systems and technologies such as Active Directory, DNS, Exchange and VMware

– This position will be the best fit for a candidate with a combination of superior customer service skills and technical aptitude

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .