Description I am recruiting urgently for a Senior Detail-oriented IT Specialist on a full-time basis for my client based in Midtown NYC. This is an Hybrid role. Salary range 100K to 110K depending on experience plus great benefits. Text Bob Cadet at 516-410-0657 to obtain an e-mail address where you can immediately send me your updated WORD resume after thoroughly reviewing the specs. Please make sure you have the skills and your resume reflects that. You need to have at least 5 years paid experience as a Senior IT Specialist.
***You must have experience working in the: BROKERAGE or INVESTMENT BANKING, HEDGE FUNDS or LEGAL environment.
As the IT Specialist becomes more familiar with the IT environment, she/he will work with other members of the IT team on upgrades for existing IT systems / networks and the implementation of new, core IT systems, cloud-based systems, and networks that are Firm-wide in scope.
Provide support for and efficient resolution of end-user IT problems, tracking all support interactions in the IT helpdesk system. Includes application-level support for Outlook, Microsoft Office, QuickBooks, Citrix, Okta, Box, and RingCentral.
When necessary, escalate more complex systems and network troubleshooting to Sr. IT team members.
Administer and support all iPhone, iPad, and Android mobile devices, corporate service plans, and loaner devices. Utilize AirWatch MDM to uphold data security policies on mobile devices.
Provide IT support, troubleshooting, proactive maintenance, and call setup for video conference rooms utilizing Zoom Rooms and Crestron equipment.
Assist with Evaluation of new IT solutions to provide improvements over existing systems.
Bachelor’s Degree or equivalent detail oriented experience in Information Systems or Computer Science
Advanced PC Imaging
Advanced Windows 10
Advanced Microsoft Outlook 2016 and Microsoft Office 2016 / O365
Advanced iOS / Android / mobile hardware
Advanced Hardware and Software installation/deployment
Advanced Phone System Administration – Ring Central or equivalent
Intermediate TCP/IP Windows networking
Intermediate Microsoft Active Directory / Group Policy / DHCP / DNS
Intermediate Remote Access / Citrix / VPN Administration
Intermediate Microsoft Exchange / Exchange Online Administration
Intermediate understanding of IAM infrastructure / SAML, such as Okta or Duo
Intermediate Network Concepts – VLAN; Routing; OSPF; QoS; Firewalls
Intermediate understanding of video conferencing concepts / best practices
Intermediate understanding of information security concepts ACLs, RBAC, CIA triad, Anti-Virus, Encryption, Asset Management, Change Control, Configuration Management Requirements Microsoft Exchange, Desktop Application, Desktop Hardware, Desktop Imaging, Desktop Operating System, Desktop Support, Desktop Virtualization, PC Desktop – Workstation, LAN – Local Area Network, Network Hardware, Network Infrastructure, Citrix
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