Help Desk Analyst III

Posted 1 week ago by Robert Half
Derry, NH
Application ends: December 29, 2022
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Job Description

Description

Robert Half Technology is looking for a Desktop / Help Desk support technician with the ability to present complex technical information to non-technical users in an understandable and concise format. If you’re a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you.

What you get to do every single day

· Provide computer desktop support to local & remote locations in accordance with established policies and procedures

· Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

· Coordinate hardware repairs with the appropriate vendors

· Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

· Ensures the integrity of all electronic data records by following company quality standards

· Track equipment inventory and collaborate on potential purchases

· Own and execute technology implementation projects

· Resolve computer problems, and advise/implement appropriate action/solutions

· Communicate regularly and effectively with ticket submitters

· Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

What you bring to the role

· Bachelor’s degree in Computer Science or technical degree preferred

· 2-4 years related experience

· Ability to write reports, business correspondence, user instructions, and procedure manuals

About Robert Half Technology

Technology doesn’t change the world. People do.

As a technology staffing firm, we can’t think of a more fitting mantra. We’re extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Requirements

Active Directory

Windows

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .