Help Desk Analyst III

Posted 3 weeks ago by Robert Half
New York, NY
Application ends: March 1, 2023
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Job Description

Description

Robert Half is looking for a Helpdesk Tech Support III for our client here in New York, NY. Below are the requirements of the position. If interested, please apply!

Requirements

-Tech: They are primarily a Windows shop but occasionally use G Suite to communicate with outside vendors – some familiarity/understanding of G Suite is helpful

-Tech: mostly in the cloud with an on-prem A/D that syncs with Azure, recently migrated to Share Point and use MS 0365/Teams. TeamViewer to remote in, SonicWall for VPN PaperCut to manage printing.

-The tech will respond to tickets, handle password resets and new user set ups. Hardware troubleshooting (pc’s – Dell and macs) They may occasionally need to perform basic server maintenance – change port, VLAN, run updates

Google Suite, Microsoft Azure, Active Directory, SonicWall, SharePoint, MS Office 365

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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