Help Desk Analyst/Jr. System Admin

Posted 6 days ago by Robert Half
Edison, NJ
Application ends: December 29, 2022
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Job Description

Description IT Consultant

Expected skillset: Helpdesk/Jr Sys Admin experience

Tasks

Interact with ticketing system, supporting end users’ helpdesk requirements

Install software

Setup monitors, docks etc.

Penta and OnBase support

Account creation, permissions and support/remediation

Work with Penta and Requordit support teams when necessary

Email phishing management

Manage phishing campaigns

Investigate email phishing attempts

Printer administration

Manage print server and associated tasks

Work with vendors for repairs

Verizon Wireless management

Mobile phone and hotspot procurement, management and support

Line and service management via dashboard

IT equipment research and purchasing

Port patching and basic network switch maintenance

Inventory control

Device onboarding and offboarding tasks

Desired Skills

Networking basics

Helpdesk, Windows end-user support

Windows Server management, bonus for Linux management

Security minded, RBAC, Least Privilege

Scripting experience Requirements OnBase, OnBase, Microsoft Windows Server, Phishing, Network Printers, Mobile Device Management

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