Help Desk Intermediate

Posted 5 days ago by Robert Half
El Dorado Hills, CA
Application ends: December 29, 2022
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Job Description

Description We’re looking for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. The ideal candidate for this Help Desk Analyst position has strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the El Dorado Hills, California area and is a long-term contract / temporary opportunity.

Your responsibilities

– Solve technical help tickets submitted via phone, email, and walk-ups

– Pinpoint recurring technical issues and present solutions to address the root of the problems

– Independently investigate and implement solutions to technical issues

– Provide IT support for operating systems, productivity software, and a variety of other applications used internally Requirements Basic Office Skills, Microsoft Azure, Microsoft Exchange, Microsoft Outlook, Servicenow Application, VDI, Call Center Customer Service, Active Directory

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .