Help Desk / Service Desk I

Posted 6 days ago by Robert Half
Des Moines, IA
Application ends: December 29, 2022
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Job Description



ONSITE POSITION: Must be Onsite CANNOT be 100% remote

Davenport, Iowa / Quad Cities Iowa / Illinois

IT Service Desk Analyst | IT Help Desk Analyst LEVEL 1 (Direct Hire)

Tired of feeling like your work doesn’t make an impact? This company has a highly collaborative and FUN and creative team environment where you will see the impact of your work! GROWING FINANCIALLY THRIVING COMPANY!!

This is an IT Service Desk Analyst | IT Help Desk Analyst Direct Hire position with a base salary range up to $40K plus bonus / $45K total compensation – depending on experience.

For immediate and confidential consideration on this opportunity, it is best to contact me directly:

Carrie Danger, SVP Permanent Placement Team, Iowa Region

+ My Direct Office #: 515-259-6087

+ My Direct Cell #: 515-991-0863

Email resume CONFIDENTIALLY & directly to me. Please find my email address / contact Information on my LinkedIn profile. You may also ONE CLICK APPLY on the Robert Half website.


What You Will Need:

+ IT Service Desk / IT Help Desk – business hours 8 am – 5pm

+ Supporting users: Windows, Active Directory, Hardware / Software issues

+ Level 1 Phone Support

+ Respond to help desk requests

+ Looking for Experience: Reset passwords, Unlock Accounts, troubleshoot computer issues, Remote Support to assist Users’ Computers.

+ We’re looking for someone who wants to stay in an IT support type of a role long-term. You must love customer support.

+ Internal Opportunity to move into a Systems Administrator position

+ Technical degree and Certifications are HIGHLY PREFERRED!

+ This is a Perm Direct hire position with one of our client companies in the Davenport, IA area.

+ Have all the benefits of a completely casual environment, fast paced business where you can see the impact of your work!

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .