Help Desk Support Technician

Posted 1 week ago by Robert Half
Miami, FL
Application ends: December 29, 2022
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Job Description


Robert Half might have the Help Desk Analyst job for you if you want to work in an innovative and fast-paced work environment at a company in the detail oriented Services industry. You’ll love this job if you are creative with a talent for solving both routine and unique problems. Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. This Help Desk Analyst role is based in the Miami, Florida area and is a direct employment opportunity. Apply today for immediate consideration.

Your responsibilities

– Independently investigate and implement solutions to technical issues

– Resolve technical help tickets submitted via phone, email, and walk-ups

– Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

– Pinpoint recurring technical issues and present solutions to address the root of the problems

Requirements – Experience installing and configuring operating systems, networked and local printers, and business applications

– Good understanding of IT support ticketing systems

– Experience in user administration and bug fixing in a client server environment

– Strong problem-solving skills

– Microsoft Windows 10 experience

– Comprehensive knowledge of Active Directory

– Command of Microsoft Office 365

– Basic networking concepts

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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