IT Specialist

Posted 5 days ago by Robert Half
Cincinnati, OH
Application ends: December 29, 2022
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Job Description

Description Robert Half is hiring a Help Desk Analyst to support local and field users at a rapidly expanding company in the Rubber Manufacturing industry. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. This Help Desk Analyst role is located in the Cincinnati, Ohio area and is a long-term contract / temporary to hire opportunity.

How you will make an impact

– Provide service on technical help tickets submitted via phone, email, and walk-ups

– Independently investigate and implement solutions to technical issues

– Provide IT support for operating systems, productivity software, and a variety of other applications used internally

– Spot recurring technical issues and deploy solutions to address the root of the problems Requirements – Background in user administration and bug fixing in a client server environment

– Knowledge of Microsoft

– Desktop Hardware experience desired

– 1+ years of prior experience

– Experience installing and configuring operating systems, networked and local printers, and business applications

– IT support ticketing system experience highly valued

– Familiarity with basic networking concepts

– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .