IT Support Analyst

Description

Robert Half is searching for an IT Support Analyst for a Medical Device Manufacturing client in Hillsboro, Oregon! The primary responsibility of this IT Support Analyst is to process and onboard all new hires that start; this includes imaging new devices, creating user accounts in Active Directory, and collaborating with cross functional teams to ensure a smooth onboarding. Additionally, this IT Support Analyst will assist with day-to-day help desk tickets as needed. This is a long-term contract opportunity to the potential to convert into a permanent employee based on performance. Additionally, this role is 100% onsite in Hillsboro, OR to support a manufacturing client based in Hillsboro, OR.

At this time, Robert Half is able to offer a signing bonus awarded after the first 40 hours worked! Apply today!

Job Responsibilities:

+ Provide technical support and coordination of one or more complex, company-wide software/hardware system solutions

+ Oversee the inventory, configuration, and maintenance of computer workstations and laptops.

+ Install computer hardware, software, and peripherals for new employees or for employee relocations.

+ Create and modify network profiles and Outlook mailboxes. Provide training to maintain mailboxes.

+ Oversee and coordinate the administration, creation, and changing of company passwords.

+ Maintain Microsoft Active Directory for on-premises and Azure Active Directory tenants.

+ Install new software packages and upgrades.

+ Engage and collaborate with IT colleagues in a cross-functional, service-oriented team environment to promote knowledge sharing and deliver high quality support services.

+ Provide leadership to team for addressing process as well as technical issues.

+ Contact and coordinate with hardware and software vendors for service when necessary.

+ Conduct training sessions for company employees in the operation of software/hardware systems.

+ Oversee the uncompleted technical requests and ensure open communication with users.

Requirements

+ At least 2 years of experience in an IT Support or IT onboarding role

+ Experience onboarding employees and provisioning accounts through Active Directory

+ Past experience support Microsoft 365

+ Familiarity working with a ticketing system and managing ticket queue

+ Hands-on experience imaging hardware

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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