IT Support Analyst

Posted 1 week ago by Robert Half
Piscataway, NJ
Application ends: December 29, 2022
Apply Now

Job Description

Description Job description is below:

Maintain a superior level knowledge of server / client operating systems and various applications software that WSA considers essential for business.

Accustomed to working in a small team with variable workloads and responsibilities.

Comfortable collaborating with IT personnel based in different countries.

Ensure IT helpdesk and tickets issued are handled in an efficient manner.

Provide IT training to new users and possess an ability to patiently continue teaching and reinforce concepts.

Ability to prioritize and pivot as bustiness needs and stakeholders needs change.

Must be responsive on an as needed basis, especially if are experiencing critical issues that may impact business.

Proactive in providing IT Management informed on all IT related information that may impact business.

Assist in the maintenance all of hardware which includes but is not limited to laptops, desktops, servers, printers, mobile devices, routers, switches, etc.

Notify vendors when equipment needs to be repaired and/or obtain vendor

Return Authorizations while keeping records.

Take lead on IT projects as delegated by IT management.

Performs regular preventive maintenance for computer, data communication, and/or peripheral.

Willingness to follow, improve and help create departmental policies such as the organization of IT spaces and documentation guidelines Requirements Service Desk Tickets, Active Directory, Microsoft Windows 10, Break Fix, Desktop Imaging, Mobile Device Support

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .