IT Support Technician

Posted 3 weeks ago by Robert Half
Joliet, IL
Application ends: March 1, 2023
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Job Description

Description

Help Desk Analysts who love to work in an innovative and fast-paced environment will be interested in Robert Half’s new job opening. We need a creative with a talent for solving both routine and unique problems. To succeed at this position, you will need to support local and field users, in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Joliet, Illinois area and is a long-term contract / temporary opportunity.

How you will make an impact:

– Provide service on technical help tickets submitted via phone, email, and walk-ups

– Offer IT support for operating systems, productivity software, and a variety of other applications used internally

– Independently investigate and implement solutions to technical issues

– Identify recurring technical issues and propose solutions to address the root of the problems

– Assist end-users with A/V and conferencing issues

Requirements

– Excellent problem-solving skills

– Experience with IT support ticketing systems

– Basic networking concepts

– Desktop Imaging experience

– Command of Ticketing System

– 3+ years of prior experience

– Working knowledge of PC-based service repair and troubleshooting

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .