IT Systems Technician

Posted 1 week ago by Robert Half
Fort Worth, TX
Application ends: December 29, 2022
Apply Now

Job Description

Description

Join the team at Robert Half with this Help Desk Analyst Opportunity! We are searching for a Jr. Level Help Desk Candidate. A+ Certification preferred.

POSITION: IT SUPPORT

LOCATION: FORT WORTH

DURATION: 3-6 MONTH CTH

RATE: $20-$23/HR DEPENDING ON EXPERIENCE

TOP SKILLS:

+ Provisioning / Deprovisioning user accounts across multiple applications

+ Install, Move, Add or change new hardware and software

+ Troubleshoot hardware and software issues

+ Maintenance tasks

+ Software installation, and updates

+ Hardware lifecycle / purchasing and decommissioning

+ User accounts and permissions across multiple applications

+ Cell phone rollouts

+ Disaster Recovery Testing

+ Communication is key – phone, email, text (support 500 users)

+ AD, DNS, DHCP (other basic networking – looking at IP address to see if something is wrong

+ Intune

+ Occasional travel; fly to this office to mount equipment; set up servers etc. Clearing out old equipment.

Essential Job Functions

+ Resolve incidents according to company/corporate policy

+ Provisioning / Deprovisioning user accounts across multiple applications

+ Install, Move, Add or change new hardware and software

+ Troubleshoot hardware and software issues

+ Comprehensive note taking and time tracking in incidents

+ Escalation of tasks as needed

+ Effective communication with end users

+ Coordinating with corporate IT on high level issues

+ Maintenance tasks

+ Software installation, and updates

+ Hardware lifecycle / purchasing and decommissioning

+ User accounts and permissions across multiple applications

+ Cell phone rollouts

+ Disaster Recovery Testing

+ Project Task work

+ Telecom diagnosis and support

+ Mobile Phone support

Requirements

+ Problem solving skills

+ Microsoft Server OS

+ Active Directory

+ Microsoft Windows (8, 10)

+ Microsoft Office 365

+ Virtual Machines

+ Backup Systems

+ Basic computer hardware (troubleshooting)

+ Basic networking (routing, switching, TCP/IP, DHCP, DNS)

+ Apple iOS

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .