Remote friendly

Line of Service

Internal Firm Services


Not Applicable


IFS - Network Management

Management Level


Job Description & Summary

A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhance security of internal information and protect our firm's intellectual assets.

Our Information Security Technology and Operations function identifies technology trends and opportunities to build, integrate, and operate technologies throughout the PwC environment. The goal of this team is to lead the development and operations of global enterprise solutions, platforms and technologies that enable PwC professionals to work more efficiently and more securely while delivering the highest level of service to clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

Basic Qualifications/Skills Section 

IT related qualification

Knowledge and Skills Preferred

Demonstrates extensive abilities and/or a proven record of success as a team leader:

  • Coordinating and monitoring large, strategic cross-functional Network Information Security (NIS) and IT implementation projects partnering with Member Firms on service adoption roadmap and change management;

  • Partnering with the territory stakeholders (CISO, CIO etc.)  to facilitate effective adoption and delivery of programs;

  • Establishing a trusted conduit for escalations and providing awareness of territory concerns, constraints and competing priorities back to the Core PMO Team;

  • Participating in weekly Engagement & Adoption meetings to understand and provide updates related to service onboarding; 

  • Utiltilizing project plans and other tracking tools as defined by Core PMO, for service deployment, tracking all tasks and resource needed to ensure success;

  • Identifying and tracking project goals, timelines and action items at the territory level and escalating when necessary to the NIS/PMO management team;

  • Scheduling and facilitating implementation and adoption calls with the member firms on a weekly and or biweekly basis;

  • Identifying risks, issues, and mitigation plans, working with NIS/PMO management and relevant teams, e.g. Migration Engineering and CISO Services team, as needed;

  • Scheduling and facilitating Member Firm Go-Live Meetings for service adoptions with technical and/or business leaders from participating organizations;

  • Adhering to the readiness checklist to ensure gaps and deficiencies are addressed prior to Go-Live

  • Assisting with maintaining the Engagement and Deployment Guides and Adoption Runbooks, as needed;

  • Conducting training sessions within members of the Global Project Adoption team, related to deployed services, as needed;

  • Updating operational teams about upcoming project Go-Lives and conducting project hand-offs post Go-Live;

  • Possessing the ability to manage multiple technical programs and effectively work collaboratively with stakeholders in varied geographic areas;

  • Building solid relationships with stakeholders to facilitate effective and efficient program delivery;

  • Using creative thinking to promote adoption across the Member Firms;

  • Evidencing adept problem solving and critical-thinking skills;

  • Leveraging interpersonal skills that facilitate team building; and,

  • Leading with the ability to respond to challenging situations with a pragmatic approach towards solutions.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

February 24, 2024