Job Description & Summary
A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhance security of internal information and protect our firm's intellectual assets.Working for the global firm ensuring 24x7 DDI service availability.
Supervise a team with various skill sets all focused on the goal of providing stellar customer support across the PwC Global Network Connectivity Suite of Services (SDWAN, VPN, Firewalls, DDI, WAF) with a primary focus on DDI
Responsible for maintaining Day to Day DDI operations using various tools & technologies such as BlueCat Address Manager, Bluecat Gateway & Edge, Splunk, Linux Debian, Thousandeyes, DataDog, etc.
Support Migration activities for migrating the legacy DDI environment to Global DDI services.
Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements.
Adherence to SLAs.
Ensure continual knowledge base/SOP management.
Adherence to the organisational guidelines and processes.
As a leader in this area you are expected to solve unique problems efficiently and effectively. You must be available to colleagues as a point of escalation for technical issues and provide mentoring to team members.
Supervise a team with various skill sets all focused on the goal of providing stellar customer support across the PwC Global Network Connectivity Suite of Services (SDWAN, VPN, Firewalls, DDI, WAF) with a primary focus on DDI
Sourcing and bringing in new technologies & features into DDI
Setting out the overall team roadmap and designing how the various technologies fit together successfully
Ensuring Day-to-Day Operations run smoothly and efficiently
Ability to work under pressure and handle major escalations
Responsible for the team scheduling & rotation
Setting objectives & targets for all team members
Identifying opportunities for improving team skills on both Network and Automation-related skills
Effectively communicating progress to various stakeholders across the organisation
Strong Networking skills across all areas of DNS, IP Networking & Routing, SDWAN Technologies, VPNs, PaloAlto Firewalls, WAFs
Excellent understanding of various types of Monitoring & Alerting tools such as NPMs, Synthetics Monitoring Tools & SIEMS
Knowledge of ServiceNow Event Management, CMDB & WorkSpace
Solid people & project management skills
Clear and concise communication skills to both Senior Management and the team
This job is closed.