Job Description & Summary
The Operations Team is responsible for serving as a strategic business partners across IT and other functional units as well as the lines of service. The primary focus of this team is to identify trends in performance of qualitative and quantitative data related to IT Operations and propose innovative solutions/services to IT leadership and business stakeholders.
Job Requirements and Preferences:
Minimum Years of Experience: 6 year(s) of relevant experience in progressive roles managing IT operations quality control, process improvement, and compliance.
Preferred Qualifications:
Degree Preferred: Bachelor Degree
Preferred Fields of Study: Information Technology
Certification(s) Preferred: Project Management Certification, ITIL Foundation Certification
Preferred Knowledge/Skills:
Demonstrates intimate abilities and/or a proven record of success as a team leader in the following areas:
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