Gainsight is a technology company that pioneered the category of customer success software. The firm employs over 1,000 people, referred to internally as "Gainsters." Its operational footprint spans six countries, including the United States, the United Kingdom, India, and Japan.
The company has received several industry accolades. It was named the #1 Best Place to Work on Glassdoor in 2023 and has been recognized on lists such as the Forbes Cloud 100.
Gainsight describes its culture as human-first and remote-friendly. The organization emphasizes flexibility and trust, stating that results are prioritized over face time. It promotes a work environment that values diverse perspectives and seeks to foster genuine connections among its staff.
