Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Associate
Job Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
Our Enterprise Infrastructure team helps PwC develop a competitive advantage through defining our technology objectives, assessing solution options, and devising architectural solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help build software and design data platforms, manage large volumes of data, develop compliance procedures for data management, and continually research new technologies to drive innovation and sustainable change.
Meaningful work you’ll be part of
As an Business Analyst Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
Working closely with the business to identify and analyze core business processes and workflows (“as is” and “to be”)
Conducting interviews and facilitating workshops with Subject Matter Experts
Development of procedural documentation as it relates to business processes
Creation of clear and detailed process maps and business requirements
Identifying process improvement opportunities
Documenting and identifying interim and future state processes and workflows
Identifying issues and risks and their recommended resolution or mitigation
Development of process test scripts as well as coordination and facilitation of end-to-end process dry run testing
Transitioning to business users responsible for ongoing management and operation of business processes at end of project
Working closely with the change manager to identify how the business processes and/or tools may impact the people aspect of change and provide support where required to ensure successful adoption and sustainability
Ability to work towards defined project deliverables, ensuring they are met within the identified project timeline and regularly reporting progress to the Project Manager and/or key stakeholders
Experiences and skills you’ll use to solve
Bachelor’s degree or equivalent in business analysis/process analysis
Previous experience as a Business Analyst contributing to Business Process Mapping, Process Analysis and Business Process Reengineering
Experience with problem solving methodologies such as DMAIC, LEAN or equivalent would be an asset
Strong Analytical skills with a demonstrated ability to comprehensively analyze business processes and workflows
Ability to facilitate workshops and conducting interviews, eliciting and developing business requirements
Data and process modeling experience using modeling techniques and tools (such as Lucid Charts, ERD tools, Balsamiq, etc) combined with MS Office, MS Visio and Google Suite
Knowledge of waterfall and/or agile project management framework
Previous experience with RPA/UiPath would be a nice to have
A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives
Why you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc.
Your Application to PwC
We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.
The most connected firm through activity based working
PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it’s in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
April 19, 2024
At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.
Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.
Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.
Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.