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Containers and Provisioning Operations Director

PricewaterhouseCoopers IT Services Limited, odštěpný závod
Full-time
Remote friendly

Job Description & Summary

The Containers and Provisioning Operations Director will be a member of the Global Hosting Services (GHS) Platform Operations team and comes to the organization having experience in container technologies, including expertise operating a multitude of Kubernetes clusters in production, service mesh, multi-cluster management tools such as Rancher or Rafay, vulnerability management tools such as Prisma Cloud Compute or Aqua Security, infrastructure as code (IaC) tools such as Terraform or Pulumi, extensive cloud experience with Azure and other clouds, DevOps / CI/CD tools, application development, observability (logging, monitoring, alerting), ITIL and Agile methodologies, and people management of multiple tiers.

The role holder will be responsible for leading both the Containers team and the Provisioning team which each have team leads to handle the day-to-day operations. You will drive strategy, lifecycle management, roadmapping, leadership reporting, continuous improvement, performance management, stakeholder management, metrics collection and reporting, and escalations.

Your responsibilities:

  • Planning and completing goals and objectives across the Containers and Provisioning teams for each fiscal year

  • Providing team member performance feedback to leadership to make decisions on bonuses and career progression

  • Handling licensing renewals for Rancher (or its successor), Prisma Cloud Compute

  • Managing the lifecycle for the Clusters-as-a-Service (CLaaS) and Containers-as-a-Service (CaaS) services, including Kubernetes upgrades, disaster recovery (DR), Rancher instance upgrades, Prisma Cloud Compute upgrades, support cases, observability, and customer communications

  • Communicating your vision, mission, and values to your people and leadership to drive alignment

  • Ensuring software engineering best practices are being followed

  • Setting standards for container security, deployment methodology, vulnerability remediation, and infrastructure as code

  • Creating complex business process diagrams that clearly communicate concepts to stakeholders

  • Managing vendor relationships for both technology and resources

  • Leading optimization of cloud resources to drive down costs for PwC and your customers

Requirements of the role

  • At least 5 years of experience in an operations role

  • At least 5 years of experience managing others

  • Understanding and implementing key metrics of success for operating services in an enterprise

  • Understanding of Kubernetes, Docker, container images, and container security;

  • Understanding of cloud-native concepts and the Cloud Native Computing Foundation (CNCF) Landscape;

  • Working knowledge of at least one Kubernetes distribution;

  • Working knowledge of at least one service mesh technology;

  • Demonstrating Familiarity with at least one Kubernetes security tool;

  • Working knowledge of at least one Container Network Interface (CNI) driver;

  • Demonstrating Intimate understanding of cloud networking concepts, including best-practices networking models and security;

  • Understanding of microservice architecture and best practices;

  • Working knowledge of creating a Dockerfile to build an OCI-compliant Docker / container image;

  • Demonstrating the Ability to automate processes using Continuous Integration / Continuous Delivery (CI/CD) tools;

Our Benefits and Fun

  • Fair wages plus annual bonus 20% corresponding with your performance.

  • Paid time off 35 days, 3 well being days and 2 extra days off from the company at the end of the year.

  • High-end Ultrabook and iPhone with unlimited data.

  • The possibility to set your work schedule flexibly. We also offer part-time work from home.

  • Benefit program with 60.000 points that you can use for holidays, education, food vouchers, sports, health... Simply on what you enjoy.

  • Support for your education and development: we offer business and digital training and many other training and workshops to further develop your personal and professional skills.

PwC is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop.

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