Job Description & Summary
Global IT Program - PwC IT Services owns and manages PwC’s three Global
Hosting Centers, which provide on-premise hosting services. They manage and support PwC’s global applications (i.e., those applications used by all or most member firms whether they be infrastructure, back office, or front office solutions -- and hosted on premise or in the cloud).
They also manage and operate the PwC Security Operations Centre, which will provide security monitoring services to the entire PwC network on a shared services basis. PWC IT Services also provides hosting and application support services to those member firms that wish to outsource any of their technology operations to a PwC service provider. They have a head office in the UK, subsidiaries in the US and Singapore, and branches in Germany, Romania, and the Czech Republic.
Operating within an enterprise organization to deliver IT infrastructures emphasizing quality and consistency across all areas that focus on several of the following areas: Cloud Hosting Services including Infrastructure as code, infrastructure operations, software development methodologies and DevOps
Managing customer requirements, project workflow and preparing or coordinating complex written and verbal materials
Contributing to operational initiatives for Cloud Hosting Services, including Servers, PaaS and IaaS, Storage, Development and Tools including national and international locations
Displaying strong written and verbal communication skills both in user support and project coordination and, if necessary, following the proper protocol to escalate issues to upper management
Utilizing strong interpersonal and organizational skills, including the ability to meet deadlines, work in a team environment, follow written policies and procedures and maintain superior customer service at all times
Assisting internal customers on consuming the Global Cloud Service, including deploying IaaS and PaaS servers and providing guidance on features and functions that have been approved for use
Developing continuous integration/continuous delivery (CI\CD) pipelines and consuming custom application programming interfaces (APIs) and providing guidance on features and functions that have been approved for use to assist internal customers on integrating and using the Global Cloud Service
Working with team leaders and managers within operations to deliver a consistent and available service
Complying with change control processes and adherence to standards and documentation
Complying with all aspects relating to policy and guidelines of the Information Security Policy
Overseeing the collation of data and the distribution of daily and monthly operational reports
Performing all related job functions following established process and procedures in order to preserve the confidentiality of information from unauthorized disclosure and to protect the integrity of information hosted and managed by the PwC IT Service Co. from unauthorized or accidental modification and protect the accuracy and completeness of this information.
Technical knowledge of GCP Organization governance, RBAC, permissions, Cloud CLI, Cloud SDK clients and APIs
Understanding of Cloud Service Provider offerings; Google Cloud Platform (GCP), but also Azure and Amazon Web Services (AWS)
Understanding the expertise required to deliver enterprise-wide services as well as manage the competing demands for IT resources.
Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.
Paid time off 30 days, 3 well being days and 2 extra days off from the company at the end of the year.
High-end Ultrabook and iPhone with unlimited data.
The possibility to set your work schedule flexibly. We also offer part-time work from home.
Benefit program with 55.000 points that you can use for holidays, education, food vouchers, sports (Multisport), health... Simply on what you enjoy.
Support for your education and development: we offer business and digital training and many other training and workshops to further develop your personal and professional skills.
PwC is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop.
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